Hello Bloggers,
I recently accomplished my first Harvard accredited certification. This is a joint collaboration between TATA Management Training Centre & Harvard Business Publishing.
Some of the most exciting and insightful modules are as follows:
- The intrinsic relation between customers and loyalty
- How to target the right customers
- Loyalty factors that affect Profitability
- Employee capability paradigm
- How to deliver superior value to your customers
I am proud of this and hope to accomplish many more.
Happy blogging everyone!
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